After nearly twelve years of often off the beaten path travel, we decided to indulge our inner child and break with our more traditional travel plans and headed down to Disney World for a combination twelfth anniversary celebration and to see the new Star Wars rides and attractions. To state that everything Disney is pure commercialism and regulation is an understatement. From the beginning of our planning there were endless hurdles to circumvent. Their electronic infrastructure is horrible for a company of this size. There were countless challenges to book the activities we wanted. Their website was frequently sluggish, buggy, and overly restrictive. Phone support was rarely an option with hold times over an hour. We tried contacting Disney’s media relations and although all we wanted was information (we probably could have requested free passes) that was like pulling teeth. They blatantly didn’t read our initial emails and returned canned one liners. When they did respond with some detail, they give incorrect information. It was easy booking our trip to Mongolia for the summer than a “simple” trip to Disney World. Given the nature of what we were shooting, we decided to step up our game and modify the wedding […]